A Letter From Maui

The beaches are empty. The shops shuttered. There is no rush hour. The golf courses are closed, and the few people here have turned the golf courses into public parks – bikers, joggers, fathers throwing footballs to their young sons, dogs running free. The only people working are security guards, landscapers and tree trimmers. A […]

2 Reasons Outsourcing Projects Fail

During our 30 years of experience in the industry, we have seen many ways for outsourcing projects to fail. While the reasons for failure vary from case to case, here are two important reasons for failure: Not enough time to set up the projects Lack of support from operational staff Not enough time to set […]

Expanded ISO Certification Requirement Met 2017

HDEP International’s outsourcing facilities in Manila, Philippines were up for the challenge with the expanded ISO requirements this year.  After the full review, we were once again awarded the latest ISO certification for information security and business continuity – ISO 27001:2013. With this certification, our customers can be confident that HDEP has the policies, procedures, […]

Outsourcing Title Production Requires Close Coordination Between Customer And Service Company

Outsourcing title insurance production services (commitments, locates, title plant posting, etc.) is complicated. Each state has different regulations, underwriter requirements vary, the source documents are not standardized, and a close reading is required to fully understand their meaning. Knowledge of local and in-house rules, underwriter requirements and attorney quirks is frequently undocumented. Successful companies, the […]

Outsourcing Search Packages – Make Examiners More Productive

The title examination process is detailed, often tedious and always exacting.  A mistake can lead to a claim.  Finding examiners with the outlook and detail focus for the job is difficult; once trained, the experienced examiners become a backbone of the best title insurance companies.  As business increases and examiners retire, using experienced examiners efficiently […]

Final Policies Made Easy – Benefits of working with HDEP

It is easy to outsource your final policies to HDEP and have that work handled for you worry-free. Save staff time, save money, and eliminate the final policy production headache in four easy steps: 1. Sign a mutual non-disclosure agreement.2. Demonstrate current procedures for final policy preparation by screen sharing.3. Set up access to client […]

4 Reasons To Consider Outsourcing Title Production

Here are 4 reasons to consider outsourcing title production: 1. Your volume is increasing. You’ve finally signed the contract with the largest real estate company in your city and are contracted to complete 10-30 more orders per day than you are handling today. You know your staff is going to be stretched, and you’re going […]

Final Policies: Rules, Realities and Solutions

Final Policies Deadlines: Meeting ALTA’s Best Practices Pillar #5 ALTA’s Best Practices Pillar #5 requires title agencies to complete and submit final policies within 45 days after the close of the transaction. Many title agencies are actively considering options to meet this best practices requirement. Click here to read the full article Final Policies in […]

THE IMPORTANCE OF TITLE PLANTS IN THE UNITED STATES

The title insurance industry’s mission is to ensure that clear title resides with the purchaser of property.  If there are shadows on the ownership rights to property, the title insurance company will either cure those defects, accept the risk of the defects, or refuse to insure the title to the property. In order to conduct […]

Final Policies Deadlines: Meeting ALTA’s Best Practices Pillar #5

ALTA’s Best Practices Pillar #5 requires title agencies to complete and submit final policies to the underwriter within 45 days after the close of the transaction. Many title agencies are actively considering options to meet this best practices requirement. In general, once a transaction has closed, the process goes something like this… ·         A title […]

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