Forty years ago, the idea of offshoring title work was, at best, a risky experiment. It was a time when the “barely viable” was often seen as the only option—a “get it done” approach that frequently prioritized cost over accuracy, resulting in tedious rework and missed details. But a lot changes in four decades. Offshore […]
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The Bill Always Comes Due – Part 2
Understanding Risk from the Underwriter’s Perspective In Part 1, we looked at the impact of title claims from the perspective of agents and the ripple effects they can have on client trust, reputations, and business operations. In this section, we’re focusing on how claim patterns can influence underwriter behavior—and by extension, the dynamics and trust […]
The Bill Always Comes Due – Part 1
Taking a Proactive Approach to Risk Anyone who has been in title long enough knows that while most transactions go smoothly, the occasional title claim is inevitable. Even though claims are statistically uncommon, the impact of just one can be significant. What makes this especially frustrating is that title insurance, unlike other forms of insurance, […]
Corporate culture, human resources and creating stable production teams
If your offshore outsourcing efforts have produced variable quality, the problem may be the technical systems, culture or human resources policies of the company you are working with. Corporate culture and human resources policies lie at the very heart of a company, and once in place, they are almost impossible to change. Teams working on […]
What We Learned – So Far: (Video)
https://youtu.be/Nv_L1zNbC0g
Some thoughts on operating a business in a pandemic:
HDEP International The first lesson we learned when Covid 19 hit was the limitation of disaster recovery plans. Disaster recovery plans are based on limitation of the disaster to a specific geography, and a time frame for recovery from the disaster. Disaster recovery plans for most businesses do not anticipate a worldwide lockdown without end. […]
Four Steps to Outsourcing Final Policy Work with HDEP
https://youtu.be/-3lBhBJo-30 In this video we explain the four simple steps to outsource final policy work with HDEP International.
Tarred with the Same Brush: Video
It’s an old story, common to smaller industries – low cost products with poor quality sully the reputation of every company in the industry. The title industry depends on high quality work to limit its liabilities. But just like every other industry, buyers want the lowest prices and sellers want more buyers. Offshore outsourcing was […]
Final Policies: Video
https://www.youtube.com/watch?v=AOGuYOwNaoQ The process is simple and easy to implement. Never worry about a mountain of policies piling up ever again.
Title and Title Plant Errors Whitepaper
Title indexing errors, quality control slippage, fraud and lack of transparency all affect the reliability of property records and can result in title claims. Download the whitepaper to learn more about the most common errors that result in claims and the errors generally detected and resolved by title companies. Both accuracy and judgement are crucial […]