ISO 27001 and ALTA Elite Provider

ISO Certification

HDEP International’s outsourcing facilities in Manila, Philippines were up for the challenge with the expanded ISO requirements this year. After the full review, we were once again awarded the latest ISO certification for information security and business continuity – ISO 27001:2013.

With this certification, our customers can be confident that HDEP has the policies, procedures, training and disaster recovery plans in place to safeguard our customers’ data.

The ISO 27001:2013 certification is the most coveted international information security certification and requires a rigorous review and implementation of all policies and procedures at a company. More about what is required to attain this certification can be found in a previous ISO certification article here.

ALTA Elite Provider

HDEP International is honored to be designated as an Elite Provider by the American Land Title Association (ALTA).

The Elite Provider application process requires applicants to submit extensive financial background and references that reflect a history of working effectively with and for title agencies and underwriters. The minimum 10 references required are detailed in nature and extensively reviewed by ALTA staff. Further information about the program can be found at:

This ALTA certification replaces a substantial portion of the effort that customers spend when vetting a supplier. HDEP International’s references have already been checked by ALTA staff, and the financial viability of the company has been validated by ALTA.

With this part of the vendor due diligence process completed, potential customers can focus on evaluating the technical competence of HDEP staff in the specific title plant or title production projects that are being considered.

You run a great group and a wonderful business I don’t think anyone can ask for a better partner. I greatly appreciate how you and your crew not only provide a high quality output but you also notify when something is wrong. There are so many people in the world today that know some thing is wrong but push it through to the next step regardless. You and your people are rare!

I have used the services of HDEP on a number of occasions over the course of many years. On each occasion I have been extremely pleased with the results. I would highly recommend that anyone considering indexing or other services provided by HDEP select them for the project. The service, knowledgeable staff, turn time, quality of product, and pricing cannot be beat. I have compared HDEP to a number of other providers and HDEP wins hands down.

I just wanted to say it has been a pleasure to work with all of you at HDEP. I am so thankful for the support and have gained so much knowledge from each of you. Together we accomplished so much! From learning how to post orders to job control, taking on the newly improved exception report, red flags, commenting PI, properly commenting those prebills, and most importantly who can forget managing all those client delivery preferences! You all have been amazing and such a joy to work with!

HDEP is truly a vendor PARTNER. Since they understand the title business, we can have meaningful conversations regarding my business and its future. They are quick to respond with solutions and suggestions as information sources change and to make proposals that will help to keep us efficient. Over the years, HDEP has become a trusted and indispensable part of my operations.

We benefit monthly from the value HDEP brings to us. We look for processes we can shift to HDEP. We know they will focus on delivering us a quality and timely end product. Using HDEP allows us to focus our staff on new projects, not repetitive tasks.

Thank you so much. It has been such a pleasure to work with you. I have been in this industry for a while now and you have been one of the most organized, detailed and prompt organizations I have worked with. The quality has been excellent as well. I do hope we have the opportunity to work with you all again.

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